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Care Management/Compare programs

Program fit

Start with the patient need. Then choose the program.

These names describe different services, not a menu to bill for every patient. The right fit depends on the condition, care setting, clinical owner, service requirements, and work already being provided. MySeema helps partners turn the selected model into outreach, coordination, documentation, and follow-through.

Which need are you trying to support?

Is this a time-limited transition after discharge?

Start with TCM. It covers a defined 30-day transition from a qualifying setting and requires timely contact plus a clinical visit.

Is the need ongoing chronic-condition management?

Compare CCM for multiple chronic conditions, PCM for one high-risk chronic condition, and APCM for a broader primary-care relationship led by the focal primary-care practitioner.

Is the care team using information gathered remotely?

Compare RPM for automatically transmitted physiologic readings with RTM for nonphysiologic information about a prescribed therapy.

Is the need behavioral health, a barrier to medical care, or serious-illness navigation?

Use BHI for integrated behavioral-health care, CHI for social or practical barriers that impede diagnosis or treatment, and PIN for navigation around one serious, high-risk illness.

Is the need a Medicare Part D medication review?

Use the patient's Part D plan MTM pathway. MySeema may help the patient connect and complete follow-through, but MTM is not another standard physician-billed Part B monthly program.

Different services. Different starting points.

On smaller screens, swipe to read the full comparison.

ProgramPatient needTime horizonCoordination role
CCMTwo or more chronic conditions requiring a comprehensive care planOngoing, generally monthlyOutreach, care-plan follow-through, coordination, documentation, and escalation
TCMReturn to the community after a qualifying facility stay30 days beginning at dischargeDischarge outreach, appointments, records, practical support, and documented handoffs
PCMOne complex, high-risk chronic conditionOngoing, condition-specificCondition-focused outreach, coordination, documentation, and escalation
APCMBroad continuity around an ongoing primary-care relationshipOngoing monthly bundleAssigned outreach, coordination, transition follow-through, documentation, and reporting
RPMPhysiologic readings gathered at home to help manage a conditionDefined monitoring episode or ongoing needDevice onboarding support, participation follow-up, documentation, and protocol-based escalation
RTMAdherence, symptoms, function, or response related to prescribed therapyDefined therapy-monitoring episode or ongoing needOnboarding, engagement, practical follow-through, documentation, and escalation
BHIBehavioral-health care integrated with the patient's broader medical careOngoing under the selected BHI modelPatient engagement, coordination, practical follow-through, documentation, and safety escalation
CHISocial or practical barriers that significantly impede diagnosis or treatmentAs needed around the identified barriersFocused resource navigation, connection, follow-through, and documentation
PINNavigation around one serious, high-risk illness and its treatment planDisease-specific, generally ongoing while neededDisease-pathway coordination, barriers, appointments, records, and follow-through
MTMPart D plan member eligible for a structured medication reviewAccording to the Part D plan's MTM programConnection to the plan program, question preparation, and medication-related follow-through
This is a program-fit guide, not an eligibility determination. Verify current service rules and overlapping services before billing.

Choose the workflow before estimating reimbursement.

A larger estimate does not make a program the right choice.

Start with the patient’s need, the responsible clinical team and the work you can document. Then use the matching service scenario to explore financial assumptions.

A closer look at CCM, PCM and APCM →
  • One selected program and scenario at a time in the estimator.
  • Do not count the same staff time twice.
  • A bundle may replace existing billable services.
  • A patient may decline participation or stop services.

We can help you map the next step.

Tell us the patient need and the workflow that needs support.