(415) 727-3362support@myseema.com
Support between visits for healthcare teams

The visit ends. The care doesn't.

MySeema provides end-to-end care management and navigation, from patient outreach and enrollment to care coordination and documented follow-through.

MySeema provides end-to-end care management and navigation, from patient outreach and enrollment to care coordination and documented follow-through.

Discuss a partnership
Explore family supportFor individuals and families

Our navigators document next steps in the care team's EMR, in the practice's name. Clinicians oversee care. Providers bill eligible services.

50,000+Medicare patients supported since 2021
NationwideOpen to healthcare partners in all 50 U.S. states
Seema with our founder Named for Seema. Built to stay.

It took our whole family to get Seema through a serious illness. Since 2021, we've been that family for more than 50,000 Medicare patients, still family-owned, still held to her standard.

Our story →

Care navigation, with follow-through you can see.

Anwar Kazi
ACO partnership · IntraCareAnwar KaziCEO, IntraCare

IntraCare, an ACO, chose MySeema for care management.

“Partnering with MySeema allows us to expand critical programs like remote monitoring and care navigation in a way that supports both patient health and our broader population health strategy.”
Read the announcement →
Kyle Bruyninckx, MD
Kyle Bruyninckx, MDBruyninckx Medical Clinic
“MySeema made initiating a CCM program seamless.”
Read more
“MySeema made initiating a CCM program seamless. … MySeema goes above and beyond to support both my patients and staff.”

Bruyninckx Medical Clinic · Rayville, LA · Internal Medicine & Pediatrics

Ross Hamic, MD
Ross Hamic, MDThe Family Doctors
“MySeema has done an exceptional job at initiating and streamlining CCM and integrating with our clinic.”
Read more
“MySeema has done an exceptional job at initiating and streamlining CCM and integrating with our clinic. Patients are excited about the program, and we've already seen an impact in patient care. The team's compassionate approach resonates with our patients, and we've built a strong partnership.”

The Family Doctors · Shreveport, LA · Family Medicine

Published evidence on CCM

47 fewer hospitalizations per 1,000 beneficiaries. 23 fewer emergency department visits per 1,000 beneficiaries, including observation stays.

Estimated reductions relative to a matched comparison group, accounting for baseline differences, over 12 months in an observational evaluation of Chronic Care Management commissioned by CMS. Source: Mathematica, 2017; Medicare claims, 2014 to 2016. Findings from other providers, not MySeema or IntraCare results.

Read the evaluation →

Member stories

From individual member stories. All stories →

HIPAA program with executed BAAs.

What moves off your plate

When a healthcare organization calls us, it's about this list.

  • Prior authorizations
  • Ride scheduling
  • Refill follow-up
  • Enrollment calls
  • Between-visit check-ins
  • Care-management documentation in care teams’ EMRs
  • Multilingual family updates
  • Billing follow-ups

Clinicians keep the medicine.

Visits, judgment, treatment. The chasing, the scheduling, the phone tag: that part becomes ours.

Navigators handle routine coordination directly. Clinical concerns follow your agreed review and escalation pathway.

When a concern needs clinical review

Select a step to see its example chart note.

MySeema
Clinical care team
MySeema follow-through
Step 4 writes the outcome back into the chart
Care team EMR · patient chartIllustrative
Concern loggedHome BP 168/96, above the agreed threshold. Navigator note in the practice’s name.
RN reviewTriaged under your hypertension protocol. Escalated to Dr. Patel.
Clinician decisionDose adjusted, recheck in 3 days. Ordered by your provider.
Resolution documentedPatient confirmed the change. Recheck scheduled. Logged in your monthly report.
Who is responsible for the work
Oversight stays with treating clinicians

Treating clinicians retain clinical judgment and oversight. Our medical assistants and nurses work under agreed protocols.

We run the day, in your name

Navigators call in the participating practice’s name, follow agreed protocols, and document in the care team’s EMR.

Inside your existing EMR

We work in participating care teams’ EMRs by default. Our platform is also available, with no MySeema software fee.

Everything reports back

Clinical concerns reach the treating team through the agreed pathway. Escalations and outcomes are documented in the care team’s EMR and partner reporting. Clinical providers bill eligible services.

Every partner gets a monthly report: care touches per patient, care plans completed and reviewed, follow-up actions taken, and patients routed back to the clinic.

Our navigators work through participating care teams’ access in Epic, athenahealth, eClinicalWorks, NextGen, Oracle Health, Veradigm, Elation, Tebra, and AdvancedMD. Access and workflow requirements are confirmed before launch.

One navigator's Tuesday

An illustrative day, drawn from real navigator work.

8:52 AM
Blood pressure trend flaggedFlagged at home. Seen by the clinic the same day.
clinic alerted
9:31 AM
Prior authorization approvedThree calls to the insurer. Zero by the family.
insurance follow-up
11:06 AM
Ride to dialysis bookedThursday, 7:40 AM. Confirmed.
transport arranged
1:15 PM
Billing error contested$482 back in a patient's pocket.
billing follow-up
3:40 PM
Visit summary called to a daughterIn Spanish. Her questions, finally answered.
family update
4:58 PM
Tomorrow's infusion confirmedQuestions prepped. Navigator on the line.
visit preparation

We don't stop
where the billing code stops.

50,000+ Medicare patients supported since 2021 through a range of Medicare care-management services. Our established partner footprint includes clinics, ACOs, and health systems in Texas, Arizona, Louisiana, and Oklahoma. We welcome organizational partners in all 50 states.

CCMChronic Care Management
TCMTransitional Care Management
PCMPrincipal Care Management
APCMAdvanced Primary Care Management
RPMRemote Patient Monitoring
RTMRemote Therapeutic Monitoring
BHIBehavioral Health Integration
CHICommunity Health Integration
MTMMedication Therapy Management
PINPrincipal Illness Navigation
Other needs?Navigation scope and funding agreed with your team.

As program requirements change, we review the scope with your team and adapt the agreed workflow.

Based on internal MySeema data, August 2026.
Our founder with his mother, Seema
Seema and our founder, Shahzil Amin.

Named after our mother.
Built for yours.

MySeema is named for Seema Amin, our founder’s mother. Shahzil and his sister attended her appointments, translating and advocating. They wanted knowledgeable, patient help from people who would know her and follow through between visits. That became MySeema.

Privately held, founder-led. No venture capital, no roll-up, no exit timeline.
Built for decades, not exits. While this industry consolidates, we stay independent.
Our family is on the roster. The people we love get the same navigators your patients do.

Every patient is treated as if they were our mother or father.

Read our story →

More voices from our community

Individual member experiences. Services and contact arrangements vary by membership.

Dr. Imrana Khalid, a retired physician and MySeema member
Dr. Imrana KhalidRetired physician · member
“We cannot be dependent on our kids. Everybody’s so busy lately. Kids are happy if we are happy.”

Excerpt from her member testimonial.

Salman, 30Son of a member · 1:12
"It's tough as children to push your parents, but having a team like MySeema is really great."
Read Salman’s transcript

[On screen: How were your first moments with MySeema?]

I discovered MySeema through social media.

They were very responsive when we had the initial outreach.

Really liking what I was seeing, and thought it would be a great benefit

to me and my father as well.

Father who's been here for almost 30 years now.

[On screen: How has MySeema helped your father?]

For him, a lot of it at this stage is, you know, trying to stay active,

trying to be mindful of what he's eating,

you know, physical movement, and just having

some ownership and accountability to that, because it's tougher for us

as children to push your parent to do that.

But having a team like MySeema, who is very engaging, very helpful,

want to see him have success and grow and have those,

you know, improved physical capabilities, has been really great.

[On screen: Why have you continued with MySeema?]

Now as he gets a little bit older, kind of making sure

he's well taken care of, and we're able to make sure,

you know, outside of myself and my sibling,

to make sure he has all of his needs met in any situation.

There are things he can't talk about or doesn't want to talk to us,

he can talk to them directly.

He's excited. He has a little bit more energy. He's happy.

So it gives him a chance to have some conversations,

build some relationships, and that's been really great to see.

What happens when you reach out

Typically live in 10 business days.

Standard programs typically launch within 10 business days of signed agreement and system access, after your team has completed the required access and security approvals. MySeema leads the setup.

1
To start
A 30-minute conversation

About your care model. No deck required, no obligation.

2
First week
We map the program

Your service lines, your priorities, your protocols. You get the concrete plan: staffing, workflows, month one.

3
Second week
Set up EMR access

Inside participating care teams’ EMRs, under agreed clinical protocols.

4
By day 10
Patients enrolled, program live

Navigators working, documentation flowing, everything reporting back to your team.

Put support around the next step.
Discuss a partnership30 minutes to map capacity, workflows, and next steps.
Explore family supportHelp at appointments and between them, from scheduling to ongoing coordination. Single visits and memberships are paid directly.
Or email support@myseema.com or call (415) 727-3362. A real person replies.