You don’t have to manage healthcare alone.

Yes. You can contact us for yourself or someone you care for. We discuss the support you want and current availability before enrollment.

You attend your doctor appointment, and a MySeema team member joins remotely to help raise your questions. We arrange the connection with you beforehand; arrangements depend on the provider’s office and available technology. Your clinician provides the appointment; we provide the agreed remote support.

Proactive includes remote support at 6 doctor appointments per 12 months. Companion includes remote support at 10 doctor appointments per 12 months. The 12-month appointment allowance runs from your membership start date. Routine has no remote visits included in its monthly fee; members can add a visit for $29.99.

No. Companion includes unlimited summaries after provider visits, records maintained across providers, and ongoing coordination and advocacy. The monthly membership includes MySeema joining 10 doctor appointments remotely per 12 months; additional remote visits are $29.99 each. We discuss the information and permissions needed to support visits we do not attend.

Yes. Remote support at one doctor appointment is $49.99 without a membership, or $29.99 for members. We help prepare questions, join remotely, take notes, provide a summary and next steps, and help coordinate the follow-up from that visit. We confirm the appointment, availability, and arrangements with you before payment.

Proactive includes 6 and Companion includes 10 remotely supported doctor appointments per 12 months from membership start. Extra visits are $29.99 each. Routine members can also add remote appointment support at the member rate.

Yes. You can ask us to arrange remote doctor-appointment support for someone else. The price is $29.99 if the person buying the gift is a current member, or $49.99 if the buyer is not a member. The recipient does not need to be a member to receive a gift bought at the member rate. We coordinate with the recipient and confirm their agreement and appointment arrangements before payment. Giving a visit does not automatically give access to their medical information.

No. Your clinicians provide medical treatment and authorize prescriptions. MySeema helps with the practical support included in your visit or membership. It does not replace medical treatment, hands-on home care, or emergency services.

No. An inquiry starts a conversation. We confirm the support, fees, appointment arrangements, and applicable terms before you decide.

Single visits and memberships on this page are paid for privately. They are separate from eligible care-management services offered through participating medical practices.

You choose who you want involved. During intake, we discuss what updates they may receive and the permissions needed to work with your providers. The people you choose receive the updates you authorize.

Messages sent outside normal business hours, including weekends and holidays, may not be reviewed until the next business day. MySeema is not an urgent care service or a 24-hour medical advice line. Do not wait for a reply about a new, worsening, or urgent medical concern.

Contact your treating clinician, their after-hours service, or a local urgent care center for urgent concerns. For a possible emergency, call 911 or go to the nearest emergency room. MySeema cannot advise through an after-hours message whether you should go to urgent care or the emergency room.

Give at least 30 days’ notice by emailing support@myseema.com or sending a clear cancellation request through your established MySeema text conversation. Unless you request a later date, the effective cancellation date is 30 calendar days after we receive your notice, subject to any earlier date required by law. We confirm your last billing date and the end of your paid service period. The notice period is not extended while we process your request. Scheduled monthly charges within the notice period remain payable unless applicable law requires otherwise; no new renewal charge is due on or after the effective cancellation date. Access continues through the period already paid for. Where applicable law requires earlier termination or stopping renewal immediately, we honor that right instead of the 30-day notice requirement. Cancellation details and email request →

Payments are non-refundable except where required by applicable law. There is no free trial or money-back guarantee for new purchases under this offer. This policy does not remove a right to dispute an unauthorized or incorrect charge, receive a legally required remedy for services not supplied, or claim a benefit expressly promised in an earlier accepted agreement.

No. Start with contact information and a general description of the help you want. Do not include medical records, diagnoses, or insurance identification numbers in a marketing inquiry.